Disclosure based on the Specified Commercial Transactions Act

Distributor: K Village Co., Ltd.

Established: May 12, 2010 (May 12, 2010)

Representative: Motonari Kuwahara

Address:
    Shinjuku NS Building 7F, 2-4-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0807

Email address: shop@kvillage.jp

  We will respond promptly to inquiries received between 10am and 6pm on weekdays.

Sales price: Shown for each product.

Product price: It is displayed for each product.

Payment Methods
Credit card / Apple Pay / PayPay / Convenience store payment / Bank transfer 

*If paying at a convenience store, the fee is 356 yen (tax included), and if paying by bank transfer, the customer will be responsible for the transfer fee.
"Convenience store payment / Bank transfer / Cash on delivery"
Payment period
Please contact the company you are using directly.
 
Product delivery time
The earliest delivery date is the next day after the order date (excluding weekends and holidays).
Pre-ordered items will be shipped within 5 business days of arrival.
 
Cancellations and returns
  • Order cancellations can only be made if you contact us before the product is shipped.

  • Returns and exchanges can be made if you contact us within 7 days of receiving the product.

  • If you return the product for your own reasons, you will be responsible for the shipping costs.

  • If you return a product for personal reasons, we cannot exchange it for another product.

  • If the delivered product is defective or if you receive a different product, we will exchange it as soon as possible. If we do not have the correct item in stock, we will refund your money.

  • We may not be able to cancel or return your order depending on the order contents and product condition.

  • Returns will not be accepted using any method other than that specified by our company.