Privacy Policy

K Village Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of protecting our customers' personal information, and will comply with the Act on the Protection of Personal Information (hereinafter referred to as "Personal Information Protection Act") and will strive to handle and protect such information appropriately in accordance with the following privacy policy (hereinafter referred to as "this privacy policy").

1. Definition of Personal Information
In this Privacy Policy, personal information refers to the following information provided by customers:
- Name, email address, and other information used to verify the identity of customers
- Cookies
- Logs

 

2 Purposes of Use of Personal Information
We will use your personal information for the following purposes:

- To enable customers to use our business and services smoothly
- To create statistical data regarding the use of our business and services - To conduct
surveys regarding our business and services that we currently provide or that we are considering providing in the future - To
respond to customer inquiries - To
provide information about our business and services, or advertising information sponsored by businesses other than our company, via email newsletters, etc. - To plan and
provide new plans for our future business and services - For
drawing up lotteries for campaigns, etc., and for shipping prizes and products
- To verify the identity of customers when making inquiries, etc.
- To contact you as necessary, such as to provide important notices regarding our business and services.

 

3. Changes to the purpose of use of personal information

We may change the purpose of use of personal information within the scope that is reasonably deemed to be relevant, and will notify customers or make public any such changes.

 

4 Restrictions on the use of personal informationWe
will not handle personal information beyond the scope necessary to achieve the purpose of use without the customer's consent, except as permitted by the Personal Information Protection Act or other laws and regulations.However, this does not apply in the following cases:

-When required by law
-When it is necessary to protect human life, body, or property, and it is difficult to obtain the customer's consent
-When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the customer's consent-
When it is necessary to cooperate with a national or local government agency, or a person commissioned by them, in carrying out duties prescribed by law, and obtaining the customer's consent may hinder the performance of said duties

 

5. Appropriate Acquisition of Personal Information
We will acquire personal information appropriately through the following means and will not acquire it through false or other illegal means:
1) When customers purchase products from brands that we handle
2) When customers use various services, customer consultation centers, our website, etc.
3) When customers cooperate with various marketing activities
4) When customers participate in various events held by our company, etc.
Personal information will be collected directly from customers or, to the extent necessary for business operations, through our subcontractors.

 

6. Safety Management of Personal Information
We will take necessary and appropriate measures to prevent the loss, destruction, falsification, and leakage of personal information we handle, as well as to manage the personal information safely. Furthermore, if we outsource all or part of the handling of personal information, we will take necessary and appropriate measures to ensure the safety management of personal information at the outsourced party.

 

7 Provision to third parties
Except when disclosure is permitted under the Personal Information Protection Act or other laws and regulations, we will not provide personal information to third parties without the customer's prior consent. However, the following cases do not constitute provision to third parties as defined above:
- When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use -
When personal information is provided in connection with business succession due to a merger or other reason -
When personal information is disclosed to a payment company for identity verification, billing confirmation, and credit investigation by the payment company

 

8. Disclosure of Personal Information.
If you request disclosure of personal information that cannot be found on the service website, you may request disclosure in accordance with our separately established procedures, except in the following cases:

・When disclosure would pose a risk to the life, body, property, or other rights and interests of the individual or a third party
; ・When disclosure would significantly impede the proper performance of our business;
・When disclosure would violate laws and regulations
; ・When we cannot confirm that the request for disclosure is from the individual.

If, as a result of disclosure, you determine that the personal information held by us is false, you may request correction, addition, or deletion of your personal information in accordance with our separately established procedures. In such cases, we will promptly investigate the matter to the extent necessary to achieve the purpose of use and correct, add, or delete the personal information based on the results.

Please note that if you request disclosure of personal information that cannot be found on the service website, we may charge a disclosure fee in accordance with our separately established procedures. Providing personal information to us is voluntary; however, if you do not provide the necessary information, you may not be able to use some of our services and operations.

 

9. Information of those who have cancelled their membership
If you cancel your account for our business or services, your information will be handled appropriately in accordance with relevant laws and regulations and our company rules.

 

10 Use of Cookies and Other Technologies
Our services may use cookies and similar technologies. These technologies help us understand how our services are being used and contribute to improving our services. Users who wish to disable cookies can do so by changing their web browser settings. However, disabling cookies may prevent you from using some of the functions of our business and services.

11. Continuous Improvement
We will review the operational status regarding the handling of personal information from time to time, strive for continuous improvement, and may change this Privacy Policy as necessary.If you have any questions about this Privacy Policy, or if you have any questions, complaints, or inquiries regarding the handling of personal information in our business or services, please contact us using the inquiry form.

 

We may disclose personal information to payment companies for the purposes of identity verification, billing confirmation, and credit checks.