FAQ
Frequently asked questions
Of course, we will also provide sufficient support, such as checking the delivery status.
We deliver to all areas of Japan,
including Okinawa and other remote islands.
Free shipping on orders over 3,980 yen.
Otherwise, shipping is a flat rate of 500 yen nationwide.
Please note that shipping costs are not included in the price of the product,
and shipping costs will be charged separately to cover the cost of the product.
Are there any counterfeit products?
There are no counterfeit products.
If you receive a non-genuine product, we will exchange it.
What company runs it?
K Village Co., Ltd. is a Japanese company.
We are also a group company of IBJ Inc. (stock code: 6071), which is listed on the Tokyo Stock Exchange Prime Market .
While many Korean cosmetic shops are run by Korean companies, ours
is run by a Japanese company, so
you can rest assured that we will provide after-sales support even if there is a problem with the product.